Reef Magic Cruises - "MARINE WORLD":
All trips are subject to weather/tidal conditions. All prices and schedules quoted are subject to change without notice. Trips may be cancelled at the discretion of Reef Magic Cruises Pty Ltd. Cancellation fees may apply.
Cruise Whitsundays:
Bookings cancelled within 24 hours of departure incur a 100% cancellation fee. No shows are charged 100% of the tour cost.
Cancellation 24 - 48 hrs prior to departure incurs a 50% cancellation fee.
Transfer to another Cruise Whitsundays cruise - no fee.
Skypark Cairns by AJ Hackett:
Bungy & Minjin: Before registration - Full refund / After registration - No refund
Parasail & Jetski: No refund if notice of cancellation is less than 24 hours.
ADAMS PINNACLE TOURS:
Cancellation Policy:
Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once any payment is made the following cancellation fees will apply in addition to any fees levied by your booking agent:
Cancellation Fees: Day Tours
Cancellation within 2 days (48hrs) of departure results in a 100% cancellation fee.
Cancellations between 3 and 5 days prior to departure results in a 50% cancellation fee.
Cancellation Fees: Short Break Tours (2-5 days duration)
Cancellations within 5 days of departure results in up to a 100% cancellation fee.
Cancellations 6-15 days prior to departure result in a 50% cancellation fee.
Cancellations 16-29 days prior to departure result in a 25% cancellation fee.
Cancellations 30 or more days prior to departure results in : up to a 10% fee charged by Adams Pinnacle Tours
Amendment Fees: Day Tours
A charge of $50 per person may apply to booking amendments received more than 5 days prior to tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments made within 5 days prior to the tour departure will be treated as cancellations and the applicable cancellation fee will apply.
Amendment Fees: Short Break Tours (2-5 days duration)
A Charge of $100 per person may apply to any modification after the original booking has been confirmed and at least 30 days prior to the tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments within 30 days of travel will be treated as cancellations and the cancellation policy applied.
Spirit of Freedom:
An AUD$100 cancellation fee applies from time of booking to 61 days prior to departure.
20% cancellation fee applies with less than 60 Days Notice
100% cancellation fee applies with 21 days or Less Notice
All passengers are strongly advised to travel with Travel Insurance that covers for Trip Cancellation and Scuba Diving Evacuation & Medical cover.
Wait-a-While Rainforest Tours:
Cancellation of scheduled Day Tours - In the event of the purchaser cancelling in writing 31 days or more prior to the booked start date a 15% cancellation fee applies; 4 days or more than but less than 31 days a 40% cancellation fee applies; 3 days or less a 100% cancellation fee applies but if re-sold fee reduces to 40%. Cancellation will only be accepted from the booking party.
Cancellation of Private Charters - In the event of the purchaser cancelling in writing 61 days or more prior to the booked start date a 15% cancellation fee applies; 31 days or more but less than 61 days a 40% cancellation fee applies; 30 days or less a 100% cancellation fee applies but if re-sold fee reduces to 40%. Cancellation will only be accepted from the booking party.
Cancellation by us – our liability is limited to actual monies paid to us by the booking party.
Re-scheduling – we reserve the right to make a service charge for re-scheduling confirmed schedules/dates & do so at a rate of AU$25.00 per item; we may waive this charge at our sole discretion if we consider the work involved of doing so to be de minimus.
Refunds – any refund agreed will be made via the reverse route to which the original funds were received using tax compliant processes.
AAT Kings:
Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges.
Cancellation fees will be levied relative to the amount of notice given.
Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund).
The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.
HARTLEYS CROCODILE ADVENTURES:
Cancellation Policy
Packages with transfers, meals or personalised wildlife experiences:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Daintree Tours:
A refund is not provided for bookings cancelled within 24 hours of departure. Amendments to bookings may be made without charge up to 48hrs prior to departure, subject to availability.
Captain Cook Cruises (WA):
Cancellation or Changing Passenger Numbers.
Cancellations received with more than 72hrs notice prior to tour departure may receive a refund.
Cancellations within 72hrs of departure no refund will be issued.
IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS'
All postponed cruises are treated as cancellations.
SEIT Outback Australia:
FIT Tours
50% - within 72 hours
100% - Less than 48 hours
Extended Touring
50% - within 5 days
100% - within 72 hours
Kotahi Tourism:
KOTAHI TOURISM TERMS & CONDITIONS
Kotahi Tourism accepts your booking subject to the following terms and conditions.
Please ensure you read carefully and understand these terms prior to confirming your booking.
1. Booking
Your booking is confirmed on receipt of payment. All participants must confirm bookings in advance. Kotahi Tourism recommends booking early to avoid disappointment.
Prices are per person in Australian dollars. GST is not applicable.
Tickets are transferable. Please notify Kotahi Tourism of the new participant.
Once the tour has departed no portion of the payment is refundable, no exceptions.
Third Party Bookings
Booking vouchers must be shown when booking is made through a third party booking agent (“Reseller”).
Participants who purchased the tour through a Reseller are subject to the conditions of the booking agent.
2. Cancellation Policy
Cancellations will result in the following:
More than 30 days notice: Full refund of the Tour Fee
Less than 30 days notice and more than 24 hours notice: 50% refund of the Tour Fee
Less than 24 hours notice: No refund
No refunds are payable to persons booking with a gift voucher.
Kotahi Tourism reserves the right to cancel or reschedule the tour in cases of extreme weather or dangerous conditions that are not within the control of the guide or Kotahi Tourism. Tours will still proceed if it is raining.
3. Gift vouchers
Gift vouchers are not redeemable for cash and must be used prior to the expiry date. Participants using a gift voucher must ensure they are booked on a tour in order for gift vouchers to be redeemed.
4. Conduct
Kotahi Tourism reserve the right to stop any Participants from continuing the tour if they breach our safety standards, or if the participant is behaving in an unacceptable manner or affected by any substance.
Any person who is expelled from the Tour on this basis will forfeit the Tour Fee.
5. Safety
The tour route includes walking up and down stairs, over uneven ground and crossing busy intersections - "the activities'
Due to the nature and extent of the activities, you warrant that:
a. You are physically and mentally able to undertake the activities;
b. You have no pre-existing condition that may be affected by the activities; and
c. You have adequate and appropriate footwear and clothing for the activities.
You understand and agree to accept full responsibility for your own safety and wellbeing during the tour. This includes paying due care and attention to traffic, pedestrians and other potential obstacles and dangers.
Kotahi Tourism accepts no liability whatsoever for any loss or injury incurred as a result of participation in the tour to the extent permitted by law. In the event that any statute prevents liability being excluded or modified then this clause shall be interpreted as applying only to such liability that can be excluded or modified by agreement between the parties.
Kotahi Tourism accepts no liability for any loss or damage to your personal property while on the tour, including but not limited to personal belongings, valuables, photographic equipment or clothing.
6. Indemnity
You agree to indemnify Kotahi Tourism from and against any claim by a third party for loss or damage (and the legal costs incurred in defending the same) arising out of your conduct while participating in the Tour, or due to any breach of these Terms and Conditions.
Kotahi Tourism is not liable for any loss, damage or inconvenience arising from or incidental to any delay in the scheduled tour taking place.
Any loss or damage to third party property is solely your responsibility.
7. Miscellaneous Terms
(a) All Participants acknowledge and agree that that Kotahi Tourism is expressly authorised to take photographs of Participants during the tour and utilise such photographs for the purpose of promoting Poihakena Tours including but not limited to being displayed on the Kotahi Tourism website.
(b) Photographs remain copyright to the Company and may only be used or reproduced by Participants for private or domestic purposes and must not be used for any commercial purpose, including promotion of any supplier or any supplier's products or services, without the Company’s prior written permission.
8. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Kotahi Tourism and each Participant submit to the non-exclusive jurisdiction of the Courts of New South Wales in respect of these Terms and any dispute between them.
Gray Line Sightseeing Day Tours - Western Australia:
Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to a booking cancelled within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Kuranda Koala Gardens:
Cancellation Policy
Admission only:
No charge - however advice given prior to or on the day of travel is required for cancellations.
Package/Combination products:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Australian Surf Tours:
1. Australian Surf Tours reserves the right to cancel any tour and in this case an alternative tour will be rescheduled or a full refund provided.
2. Any cancellations within seven days of the commencement of the tour will incur 100% cancellation fee.
Birdworld Kuranda:
Admission only - all cancellations must be received prior to the date of travel. No refunds are available for cancellations on or after the booked date of travel.
Blue Mountains Explorer Bus:
All online bookings are fully refundable until the day of travel.
test tours:
cancel any time
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
